Please see below for Brentwood's policies.


Safeguarding policy

Copies of the Safeguarding Policy Document in full, are available to read in our safeguarding folder in the clubhouse reception and encourage adult and junior members and parents to ask to see the policy and make themselves of the procedures that are in place for your Safeguarding.

Brentwood Tennis Club acknowledges the duty of care to safeguard and promote the welfare of children and adults at risk.

The club is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice and LTA requirements. 

The club recognises the welfare and interests of children and adults at risk are paramount in all circumstances.

It aims to ensure that regardless of age, ability or disability, gender reassignment, race, religion or belief, sex or sexual orientation, socio-economic background, all children:

  • have a positive and enjoyable experience of tennis at Brentwood in a safe and inclusive environment

  • are protected from abuse whilst participating in tennis.

Brentwood has a duty of care to all of the children/adults at risk who play tennis within the club. Safeguarding children and adults at risk requires everyone to be committed to the highest possible standards of openness, integrity and accountability.

A copy of the club’s summary and full safeguarding policy and a can be found here.

The club is committed to encouraging and maintaining a culture where people feel able to raise a genuine safeguarding concern and are confident that it will be taken seriously.

Code of Conduct

All adult Brentwood members agree to:

  • Prioritise the well-being of all children and adults at risk at all times

  • Treat all children and adults at risk fairly and with respect

  • Be a positive role model. Act with integrity

  • Help to create a safe and inclusive environment both on and off court

  • Not allow any rough or dangerous behaviour, bullying or the use of bad or inappropriate language

  • Report all allegations of abuse or poor practice to the club

    Welfare Officer, Denise Milnes

  • Not use any sanctions that humiliate or harm a child or adult at risk

  • Value and celebrate diversity and make all reasonable efforts to meet individual needs

  • Keep clear boundaries between professional and personal life, including on social media

  • Have the relevant consent from parents/carers, children and adults before taking or using photos and videos

  • Refrain from making physical contact with children or adults unless it is necessary as part of an emergency or congratulatory (e.g. handshake / high five)

  • Ensure roles and responsibilities are clearly outlined and everyone has the required information and training

  • Avoid being alone with a child or adult at risk unless there are exceptional circumstances

  • Refrain from transporting children or adults at risk, unless this is required as part of a club activity (e.g. away match) and there is another adult in the vehicle

  • Not abuse, neglect, harm or discriminate against anyone; or act in a way that may be interpreted as such

  • Not have a relationship with anyone under 18 for whom they are coaching or responsible for

  • Be acutely aware of the power that coaches and coaching assistants develop over players in the coaching relationship and avoid any intimacy (sexual or otherwise) with players

All children agree to:

  • Be friendly, supportive and welcoming to other children and adults

  • Play fairly and honestly

  • Behave, respect and listen to your coach and adult members and accept their decisions

  • Take care of your equipment and club property

  • Respect the rights, dignity and worth of all participants regardless of age, gender, ability, race, culture, religion or sexual identity

  • Not use bad, inappropriate or racist language, including on social media

  • Not bully, intimidate or harass anyone, including on social media

  • Talk to the club Welfare Officer, Denise Milnes about any concerns or worries they have about themselves or others

All parents and carers agree to:

  • Positively reinforce your child and show an interest in their tennis

  • Use appropriate language at all times

  • Be realistic and supportive

  • Never ridicule or admonish a child for making a mistake or losing a match

  • Treat all children, adults, coaches and officers with respect

  • Behave responsibly at the venue; do not embarrass your child

  • Accept the coach’s/official’s decisions and do not go on court or interfere with matches

  • Encourage your child to play by the rules, and teach them that they can only do their best

  • Deliver and collect your child punctually from the venue

  • Ensure your child has appropriate clothing for the weather conditions

  • Ensure that your child understands their code of conduct

  • Adhere to your venue’s safeguarding policy, diversity and inclusion policy, rules and regulations

  • Provide emergency contact details and any relevant information about your child including any essential medical history

  • Ensure your child properly uses and takes care of the courts and clubhouse

Concern Reporting Procedure -  the 3 Rs.

Anyone who is concerned about the well-being of a child/ adult at risk, or has a disclosure of abuse or neglect made to them must:


If you have a concern about a child/adult at risk, or have a disclosure of abuse or neglect made to you, look in the Safeguarding Policy.

You can not just ignore it - you must do something.


If someone is in immediate danger: Call the police on 999


Speak to our Welfare Officer, Denise Milnes 07763 357649

If unavailable, call the LTA Safeguarding Team directly on 020 8487 7000,

the Local Authority Designated Officer (LADO) 0114 2734850 or NSPCC for advice.

If someone is in NOT immediate danger:

Speak to our Welfare Officer, Denise Milnes 07763 357649

If unavailable, call the LTA Safeguarding Team directly on 020 8487 7000,

the Local Authority Designated Officer (LADO) 0114 2734850 or NSPCC for advice.

Inform the parent/carer of your concern, unless of course it will put the child, the adult or yourself at risk


Make a detailed account of the facts and the action taken as soon as possible so it is fresh in your mind and ready to hand to the appropriate person or agency.


Diversity and Inclusion Policy

Copies of the Diversity and Inclusion Document in full, are kept behind in a folder in the  reception area.

The aim of the policy is to ensure that everyone is treated fairly and with respect and that all members, non members, visitors, visiting clubs and teams are not denied access to Brentwood because of a discriminatory reason.       


Brentwood is responsible for setting standards and values to apply throughout the club at every level. We believe tennis should be enjoyed by everyone who wants to play the game. 


Our commitment is to eliminate discrimination by reason of gender, sexual orientation, race, nationality, ethnic origin, religion or belief, ability or disability and to encourage equal opportunities.

This policy is fully supported by the Brentwood Directors and Committee who are responsible for the implementation and review of this policy.

  • Brentwood will not discriminate or in any way treat anyone less favourably, on grounds of gender, sexual orientation, race, nationality, ethnic origin, religion or belief, ability or disability. We will strive to ensure we treat members, non-members and visitors fairly and with respect and will ensure that all members have access to and have opportunities to take part in, and enjoy, its programmes of activities.

  • Brentwood will not tolerate harassment, bullying, abuse or victimisation of an individual. This includes sexual or racially based harassment or other discriminatory behaviour, whether physical or verbal. We will work to ensure that such behaviour is met with appropriate action in whatever context it occurs.

  • Brentwood commits itself to the immediate investigation of any complaints of discrimination on the above grounds, once they are brought to our attention.

  • Complaints will be dealt with by the Brentwood Committee and where such a complaint is upheld, the Brentwood Committee may impose such sanction as it considers appropriate and proportionate to the discriminatory behaviour.

  • Brentwood is committed to taking positive action where inequalities exist and the development of a programme of on-going training and awareness in order to promote the eradication of discrimination and to promote equality and diversity in tennis.

In the event that any member, visitor or visiting team feels that he, she or it has suffered discrimination or harassment in any way or that this policy they should report the matter to Denise Milnes 07763 357649 or Jan Atkins 07702 316966

Procedure for reporting discrimination or harassment:

  • the complainant should report the matter in writing to the Club President.

  • this report should include the details of what happened, when and where it took place, any witness details, names of any others (provided they give consent to their names being disclosed) treated in a similar manner.

  • the action taken by the Brentwood Committee as a result of the complaint will be provided to both parties within one calendar month of the decision.

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